Seeing how I've had quite a few people not getting the help they need, if the ask by comment; I am now adding this blog post.
I'm very sorry about that. I don't notice your comment if you've encountered a bug or need help for a reason (a stupid reason but still a reason). I don't check the blog that often and don't receive notifications that there is a new comment. Yes, I know that it is no excuse, but I do have a life (well, maybe not. I do get busy though).
If you need help, please post it in the corresponding forum here. This way, you get the help that you deserve.